We will comply with all relevant law.
We will comply with all relevant law.
Conflicts of interest are circumstances where some or all of your interests are inconsistent, or diverge from, some or all of our interests.
When providing Covered Services this standard is met where we:
When providing Insurance Services we will clearly tell you if we are:
Before or at the time we provide Insurance Services we will clearly tell you:
When providing Covered Services on your behalf we will exercise reasonable care and skill, including communicating with you in a clear and prompt manner.
When you are buying insurance and we act on your behalf, we will do the following (unless we agree with you or tell you otherwise):
A “Group Purchasing Arrangement” is where the policy provides the benefit of being able to claim under the policy to persons who are not contracting insureds (e.g persons covered by reason of section 48 of the Insurance Contracts Act 1984 (Cth)).
When you have an insurance claim and we act on your behalf we will (unless we agree with you or tell you otherwise):
When we act for an insurer and not on your behalf we will:
Before or at the time you enter into an insurance policy we will clearly tell you:
We will answer any question you may have about the operation of any designated trust account we have established in accordance with the Corporations Act 2001. We use this account to hold certain insurance premiums paid to us by you and certain moneys owing to you that are paid to us by insurers.
We will:
We will respond to catastrophes and disasters in a timely, professional, practical and compassionate manner in conjunction with any industry-wide response.
We will ensure that we have an internal complaints and disputes handling process that meets the Code Complaints and Dispute process standards.
We will support NIBA in promoting the Code and make information on the Code (including how to make a complaint) and our Covered Services readily available to you.
We will not engage in activity or inactivity that is reasonably likely to bring the insurance broking profession into disrepute.
The following binding orders and sanctions can be made or imposed on Code Members for a Code breach:
No monetary penalties can be imposed on a Code Member.
General Advice Warning: General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. Consider our disclosure documents, which include our FSG and Product Disclosure Statements (PDS) for some products.
AMA Services Pty Ltd t/as AMA Financial Services is an Authorized Representative of Consultum Financial Advisers Pty Ltd. ABN 65 006 373 995 I AFSL 230323
A.M.A. RECRUIT INTERNATIONAL PTY LTD ACN 113 446 861 t/as AMA Finance Brokers is an authorised credit representative of Australian Finance Group Ltd ACN 066 385 822 Australian Credit Licence 389087