April 2026

Why Private Practice Doctors Need Public Liability Insurance

And why your Medical Indemnity policy isn’t enough

As a doctor in private practice, you dedicate your focus to patient care and clinical excellence. Most practitioners are diligent about maintaining their Medical Indemnity Insurance.

 

However, a common and risky misconception is that Medical Indemnity also protects you against everyday, non‑clinical incidents that can occur in your practice.

 

It doesn’t. That’s where Public Liability Insurance becomes essential.

Medical Indemnity vs Public Liability: What’s the Difference?

Medical Indemnity Insurance is designed to protect you against claims arising from your professional medical services. This includes allegations of negligence, misdiagnosis, or errors in treatment.

 

Public Liability Insurance, on the other hand, protects your practice against claims of personal injury or property damage suffered by third parties (patients, visitors, suppliers, or contractors) due to incidents that are not related to medical treatment.

 

In simple terms:

  • Medical Indemnity = clinical risk
  • Public Liability = premises and operational risk

 

If an incident has nothing to do with a clinical decision or medical procedure, your Medical Indemnity policy is unlikely to respond.

Real World Examples Where Public Liability Insurance Responds

To understand why this cover is critical, consider the following common scenarios in a private practice setting:

 

  1. Injury in the Waiting Room
    A patient sits on a chair in your waiting room, and it collapses due to a faulty leg. The patient sustains a back injury and requires medical treatment, time off work, and physiotherapy.
  • ❌ Medical Indemnity: No cover (not a clinical issue)
  • ✅ Public Liability: Responds, covering legal costs and compensation*

  1. Slip and Fall Incident
    A visitor slips on a wet floor after cleaning, resulting in a fractured wrist. They allege the practice failed to display adequate warning signage.
  • ❌ Medical Indemnity: No cover
  • ✅ Public Liability: Responds*

  1. Injury to a Non‑Patient
    A pharmaceutical representative trips over loose carpet in the hallway and suffers a knee injury. They pursue a claim for medical costs and lost income.
  • ❌ Medical Indemnity: No cover
  • ✅ Public Liability: Responds*

  1. Property Damage
    A water leak from your premises damages a neighbouring tenancy, destroying flooring and electrical equipment.
  • ❌ Medical Indemnity: No cover
  • ✅ Public Liability: Responds*

These are not rare or extreme examples, they are everyday incidents that occur across professional offices, including medical practices.

*Examples only, subject to policy terms & conditions

Why This Matters for Private Practices

If you operate from:

  • Your own practice
  • A leased consulting room
  • A shared facility
  • Or even part‑time private rooms

You may be legally responsible for injuries or damage that occur in or around your practice.

Without Public Liability Insurance, the financial burden falls directly on you or your business, potentially involving:

  • Legal defence costs
  • Compensation payments
  • Settlement negotiations
  • Significant time distraction and stress

Many landlords require tenants to hold Public Liability Insurance, but even when it’s not contractually mandated, it remains a critical risk management tool.

How Much Cover Is Typically Required?

Most medical practices carry Public Liability limits of $10 million or $20 million, depending on:

  • Practice size
  • Patient foot traffic
  • Number of practitioners and staff
  • Lease requirements

Selecting the right limit and ensuring there are no gaps between policies, is where professional advice is invaluable.

How We Can Help

As specialist insurance brokers working with medical professionals, we help ensure:

  • Your Public Liability cover aligns with your practice setup
  • Highlight overlaps or gaps between Medical Indemnity and business insurance
  • Policies meet lease, hospital, or accreditation requirements
  • You fully understand what is and isn’t covered

Insurance should support your practice, not surprise you when something goes wrong.

Get in Touch

If you have questions about your current cover, are setting up a new practice, or want to ensure your risks are properly managed, we’re here to help.

Reach out to AMA Insurance Brokers for a discussion or a review of your existing policies. We’re happy to assist.

Important notice

This article is of a general nature only and does not take into account your specific objectives, financial situation or needs. It isalso not financial advice, nor complete, so please discuss the full details with your Steadfast insurance broker as to whetherthese types of insurance are appropriate for you. Deductibles, exclusions and limits apply. You should consider any relevant.

Steadfast Group Ltd ABN 98 073 659 677 
Important notice – Steadfast Group Limited ABN 98 073 659 677 and Steadfast Network Brokers

This article provides information rather than financial product or other advice. The content of this article, including any information contained in it, has been prepared without taking into account your objectives, financial situation or needs. You should consider the appropriateness of the information, taking these matters into account, before you act on any information. In particular, you should review the product disclosure statement for any product that the information relates to it before acquiring the product.

 

Information is current as at the date the article is written as specified within it but is subject to change. Steadfast Group Ltd and Steadfast Network Brokers make no representation as to the accuracy or completeness of the information. Various third parties have contributed to the production of this content. All information is subject to copyright and may not be reproduced without the prior written consent of Steadfast Group Limited.